5 Questions to Ask Your Local Air Conditioner Company


A well-maintained central air conditioner has a life expectancy of about 15 to 20 years. To ensure your AC unit has longevity, you’ll need a reliable air conditioner company to perform routine maintenance and quickly address AC issues.

HVAC technicians must be trained and up-to-date with the latest techniques plus technology to give the best repair services. They also need access to parts for any air conditioning system repair.

When finding the best AC repair company, customers want an HVAC company with a good reputation, reasonable prices, and the most experience. Here we’ve created a list of five questions you should ask before hiring a local HVAC repair company.

1. How Long Has Your Air Conditioner Company Been in Business?

Years in service indicate that the local HVAC company has experience in HVAC repair. It also means they should have online reviews you can check out. While you don’t have to rule out a newer company, those with years of service tend to have the knowledge and experience you need.

With today’s access to online marketing, an HVAC company should have an online presence. Check for their company website, Google local services, home service repair apps, and social media platforms.

Next, check Google, Yelp, and popular social sites for online reviews.

2. Are You Licensed and Insured?

You want a licensed and insured provider whenever you need work on your home’s roof, plumbing, electrical, and HVAC systems.

HVAC contractors are licensed in every state and must have the right licenses to work on your heating and cooling system. A company that works on your system should also have liability insurance. The insurance protects you and your property if something goes wrong with your HVAC system.

3. Do You Use Subcontractors?

If you’re having issues with your AC, fixing it requires someone with experience in local HVAC repair or HVAC replacement. You want to ensure they are a local company and not a frontman. Ask if they use employees or subcontractors.

Ask for their physical address. If they give you a PO Box or residential address, there’s a chance they use subcontractors.

4. Do You Provide an Estimate?

AC issues can happen at any time. It’s wise to get multiple estimates if you don’t have a dedicated HVAC company. Make sure the estimate includes parts and labor.

Check to see if there is an hourly rate. If so, do they provide an estimated number of hours to do the job, barring any unforeseen issues? Also, ask for an expiration date on the estimate.

5. Do You Offer a Warranty?

The air conditioner company should offer two warranties for a total HVAC replacement and most HVAC repairs. One warranty is for the work, and the other is from the manufacturer for parts.

Do You have AC Issues?

Summer is here and undoubtedly the worst time for an HVAC repair. Choosing the right air conditioner company is essential in terms of service and pricing.

At Premier Comfort Heating & Air, we assure our customers they’re getting the best service. We’d love to become your HVAC pros if you’re in Brighton and the surrounding areas. Contact us today for your AC issues and HVAC replacement needs.

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Get in contact with us today for more information and to schedule an HVAC service appointment!